Privacy Policy – Amora & Co.

This Privacy Policy describes how Amora & Co. (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

• IP address

• Browser type

• Time zone

• Cookies installed on your device

• Pages or products you view

• How you interact with our site

Additionally, when you make a purchase, we collect:

• Name

• Billing address

• Shipping address

• Email address

• Payment information (processed securely by third-party providers)

• Phone number (if provided)

• Personalisation details (initials, names, or symbols entered by you)

We refer to this as Order Information.

We do not store your payment card details. All payment information is handled by secure third-party processors such as Shopify Payments or PayPal.

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you

• Provide customer support

• Screen for fraud or security risks

• Improve and optimise our website

• Send updates, order confirmations, or shipping notifications

Personalisation details (initials, names, symbols) are used only to create your custom bracelet.

Sharing Your Information

We share your personal information with trusted third parties to help us operate our business, including:

• Shopify (to power our online store)

• Payment processors (Shopify Payments, PayPal)

• Shipping and fulfilment partners

• Apps necessary for store operation (such as DSers for order fulfilment)

These partners only receive the information required to perform their services.

We do not sell, rent, or trade your personal information.

Cookies

We use cookies to improve your browsing experience, analyse site traffic, and remember your preferences.
You can disable cookies through your browser settings, but this may affect site functionality.

Data Retention

We keep your Order Information for our records unless you ask us to delete it.
We may retain anonymised information for analytics purposes.

Your Rights (GDPR/UK GDPR)

If you are located in the UK or EU, you have the right to:

• Access the personal data we hold

• Request corrections

• Request deletion

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, contact us using the email address below.

Security

We follow industry-standard procedures to protect your personal information.
However, no method of transmission over the internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For more information about our privacy practices or if you have any questions: contactus.eu@zohomail.eu